Crucial Conversations:
Tools for Talking Through Dialogue
Crucial conversations are interactions that happen to everyone. They are the day-to-day conversations that affect your life. What makes it crucial? Opinions vary, stakes are high and emotions run strong. The results of these conversations have a huge impact on the quality of your life. Despite its importance, we back away from it because of fear that matters will get worse.
From the book “Crucial Conversations: Tools for Talking When Stakes are High”, this training workshop will provide the blueprint on mastering crucial conversations through the power of dialogue. Its all about learning and practicing the key skills of talking, listening and acting together.
Program Objectives:
At the end of the program, the participants will be able to:
- Understand the meaning and importance of crucial conversation
- Identify key components of crucial conversation and their practical applications
- Create action plans for continuous learning
