Crucial Conversation

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Master Crucial Conversations: Tools for Talking When Stakes Are High

Do you ever find yourself avoiding important conversations because of fear or tension? These “crucial conversations” – the ones where opinions clash, emotions run strong, and the stakes feel high – are a daily reality.

But what if you could navigate these conversations with confidence, clarity, and achieve positive outcomes?

Our “Crucial Conversations: Tools for Talking Through Dialogue” workshop, based on the bestselling book by Kerry Patterson et al., equips you with the skills and framework to master these critical interactions.

Stop dreading crucial conversations and start thriving in them. Here’s what you’ll gain:

Clarity and Confidence: Understand the dynamics of crucial conversations and how to approach them effectively.

Improved Communication Skills: Learn powerful techniques for active listening, clear communication, and building shared understanding.

Reduced Conflict: Navigate disagreements productively and move towards solutions that benefit everyone involved.

Stronger Relationships: Foster trust and collaboration in both personal and professional settings.

Enhanced Decision-Making: Make informed decisions by discussing critical issues openly and effectively.

Register Here
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By the end of this program, you’ll be able to:

  • Identify and address crucial conversations with confidence.

  • Apply the A.D.M. (Attitude, Dialogue, and Moving to Action) approach – a structured framework for navigating difficult conversations.

  • Master the art of “getting unstuck” – break free from emotional reactivity and build a positive foundation for dialogue.

  • Create a safe space for open and honest communication.

  • Practice active listening skills that foster understanding and collaboration.

  • Develop clear and actionable plans for moving forward.

 

 

Program Outline:

Module 1: Understanding Crucial Conversations

Distinguish crucial conversations from everyday interactions, explore the reasons why they often go awry, and learn the A.D.M. approach for effective dialogue.

Module 2: Acknowledge (Get Unstuck…Start with the Heart)

Understand the impact of your attitude on feelings and behaviors, and learn strategies for entering crucial conversations with a positive mindset.

Module 3: Dialogue (Building the Pool of Shared Meaning)

Master the art of creating a safe space for dialogue, explore techniques for making it safe, and navigate silence and potential conflict constructively.

Module 4: Move to Action

Develop clear and actionable plans by setting expectations and establishing agreements on the “who, what, where, when, why, and how.”

Module 5: Learning in Action

Put your skills into practice through a series of role-plays with feedback based on a scorecard, allowing you to refine your skills and gain valuable experience.

 

Invest in your communication skills and unlock the power of crucial conversations!

This workshop is ideal for anyone seeking to improve their communication skills, build stronger relationships, and achieve better outcomes in their professional and personal lives.

Contact us today to register for the program and start mastering those crucial conversations!

For over 10 years, I've ignited potential in individuals and teams through transformative learning. Let's connect over socials.
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